We were shopping in town, and getting hungry, so decided to go to a new all you can eat place on Surrey Street. We had been interested in eating there for a while, so we finally gave it a go.
The food tasted really good, the waiters seemed to be nice and friendly, and I was quite happy and enjoying my lunch.
As I was eating, I noticed a tiny green spot on the Naan bread which I had put on my plate. I didn't want to believe that it was moldy, and I tried a bit - yes, my guess was right. It had gone off. Well, I felt bad about telling them as it was only a cheap restaurant.
When I finished my first plate, I helped myself to a second helping using a new plate. I then noticed the sign saying "Use only one plate" on the wall, but I thought my case was an exception. There was no way I would use a plate that had moldy food on it. A waiter approached and said "Use only one plate, please," so I explained the situation. My husband helped me explain to the waiter, but he gave me a small plate to put the naan on and told me to keep the first plate. I kept explaining to him, but he wouldn't understand. After a while, he took the plate, and I carried on serving the second helping. Then the head waiter of the restaurant came and told me that I should use only one plate. I explained again and again until he understood, but he could not understand my point, and said something which made me mad.
"100% of our customers eat these, and they are fine."
That comment got on my nerves. It sounded like it was all my fault.
I can understand and respect their policy and rules - I would have not changed my plate if it wasn't for the moldy food - but they didn't apologise to me for serving gone-off food. Instead, they told me off! What kind of attitude is that? I know we have a very high standard when it comes to customer services in Japan, but I think anybody would feel the same as I do.
Rotten service, and rotten food...
It's a shame. I thought the food was really good for the price (except for the moldy naan of course), and I was going to recommend the place to my friends.
The whole thing really put me off, and I didn't touch my second plate.
Never again.
Wednesday, 17 September 2008
Monday, 15 September 2008
Dinner on 14/09/08
Menu: Pork chop; saute potatoes; broccoli; Brussels sprouts; fried tomatoes.
I wasn't sure what to cook for dinner, and looking through my fridge and freezer. I found pork chops in the back of the freezer, and came up with the idea of making roast dinner type dish. I put sliced garlic and sprinkled a pinch of black pepper, rosemary and olive oil on the meat and cooked it in the oven for 20 minutes or so. It was really nice! I'm not good at cooking roast dinner, but it's quite easy for me to cook cheat version of roast dinner :)
This was our last Sunday dinner at our flat as we are moving out in a couple of days.
Dinner on 12/09/08
Dinner on 11/09/08
Dinner on 02/09/08
Menu: Beef Stew
I wanted to update my blog in chronological order, but I still haven't finished uploading photos taken in March, and it seems like it will take ages to catch up. I've decided to upload just recent photos, and old ones when I have time.
Anyway, as you can see, I made beef stew on the day. We opened a bottle of red wine a couple of days before and couldn't finish it. So, I decided to use it for cooking. The first dish which came into my mind was this beef stew, so I made it. It takes a bit of time, but it's really easy to make. I've been trying to create a recipe for it, but be patient with me!
I wanted to update my blog in chronological order, but I still haven't finished uploading photos taken in March, and it seems like it will take ages to catch up. I've decided to upload just recent photos, and old ones when I have time.
Anyway, as you can see, I made beef stew on the day. We opened a bottle of red wine a couple of days before and couldn't finish it. So, I decided to use it for cooking. The first dish which came into my mind was this beef stew, so I made it. It takes a bit of time, but it's really easy to make. I've been trying to create a recipe for it, but be patient with me!
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